News From The Panel

Meet the Customer Service Advisory Panel

Posted by admin on April 27, 2010 under Uncategorized | Be the First to Comment

This Wednesday, April 28, members of the Customer Service Advisory Panel will be present at the Bloor-Yonge station to greet the public and solicit feedback from TTC riders.

The panel members will be present from 11:30 a.m. to 12:20 p.m. and 4:30 – 5:30 p.m. to hand out feedback flyers.

TTC riders can also provide a suggestion through the Customer Service Advisory Panel’s online feedback form.

Panel unveils official web site

Posted by TTC Panel on April 16, 2010 under Uncategorized | Comments are off for this article

The Customer Service Advisory Panel is pleased to unveil its official web site at www.ttcpanel.ca. The web site will be the Panel’s primary method of communication with the public, and also offers the opportunity for users to provide feedback directly to the Panel’s members. Read more of this article »

Why we need to hear from riders

Posted by TTC Panel on April 10, 2010 under Uncategorized | Comments are off for this article

The goal of the Customer Service Advisory Panel is to examine ways we can improve the TTC experience for everyone – Riders, Operators, Collectors, and other TTC employees.

From the panel’s inception we’ve heard many stories from TTC riders and employees across the City of Toronto, and suggestions on what can be done to improve services. We’ve received feedback by email, phone, regular mail, through various web services, in person, and through feedback sessions and reviews.

Read more of this article »

Follow the Customer Service Advisory Panel on Twitter

Posted by TTC Panel on under Uncategorized | Comments are off for this article

The Customer Service Advisory Panel has created a Twitter account to provide news updates and collect relevant feedback. You can view our Twitter account or follow us at:

http://www.twitter.com/ttcpanel